Trusted Plumbing Experts in Townsend
Townsend is known as 'The Peaceful Side of the Smokies' and sits at the quieter Cades Cove entrance to the national park. The community is mostly cabins, vacation rentals, and full-time mountain homes, with plumbing concerns that mirror Gatlinburg but on a smaller, calmer scale.
What sets us apart isn't just the work — it's how we treat people. Our Townsend customers tell us the same things over and over: we showed up when we said we would, we explained the problem in plain English, and the price we quoted was the price they paid. That's the standard, every job, every time.
What Our Townsend Customers Say
Real reviews from real Knoxville-area customers — many of them right here in Blount County.
What Our Customers Say
Real 5-star reviews from real customers across Knoxville and East Tennessee.
"Jacob came out to my home and did a really nice clean and professional job for me. I highly recommend these plumbers."
Rick & Renee
Recently
"Highly recommend! Kitchen sink wasn't draining properly, and we thought we could fix it ourselves on a Friday evening - nope! Called Hicks early Saturday and they came within an hour. The price was very fair!"
Samantha Ellis
1 week ago
"After the freeze, we came home to a busted pipe in our well. We called them last minute and they still made it out to us promptly! Rather than just putting a bandaid on the problem, they recommended moving the pipe to prevent future issues. Great service, great expertise and not overpriced."
Catherine Beaty
11 weeks ago
Recent Projects Near Townsend
Near Cades Cove entrance
Whole-home repipe
A cabins owner called us after seeing a third pinhole leak in six months. We replaced the entire failing supply system with PEX in two days — clean, code-compliant, and warrantied.
Off US-321
Sewer line replacement
After a camera inspection revealed root intrusion crushing the line, we used trenchless methods to install a new lateral with minimal yard disruption.
Townsend
Tankless water heater install
A growing family was running out of hot water mid-shower. We installed a properly-sized tankless system with a recirculation loop — endless hot water, lower gas bill.
Townsend Plumbing FAQ
Do you actually service Townsend or just Knoxville?
How fast can you get to Townsend for an emergency?
Do you charge a trip fee to come out to Townsend?
Are you licensed to pull permits in Blount County?
Looking for service in a nearby town? We also serve Walland, Maryville, Gatlinburg. See all service areas.